These terms govern your use of tk11 — your account, your deposits, your withdrawals, your bonuses, and your gameplay. We've written them in plain language so you actually know what you're agreeing to. Read them once and you'll know exactly where you stand on tk11.
Six areas every tk11 player should understand before they start playing.
One account per person, real information required, 18+ only. tk11 verifies identity before processing withdrawals. Creating multiple accounts or using false details will result in account closure and forfeiture of any balance.
Deposits via bKash, Nagad, and Rocket are credited instantly. Withdrawals are processed within 15 minutes on average. You can only withdraw to a payment method registered in your own name — no third-party transfers.
All tk11 bonuses come with wagering requirements stated clearly at the time of the offer. Bonus funds must meet the wagering requirement before they can be withdrawn. Attempting to abuse bonus offers will result in cancellation.
All games on tk11 use certified RNG technology. Using bots, exploiting software bugs, or colluding with other players is strictly prohibited. tk11 reserves the right to void bets and close accounts where fair play violations are detected.
You are responsible for keeping your tk11 login credentials secure. Do not share your password with anyone. tk11 will never ask for your password via email or chat. Enable two-factor authentication for an extra layer of protection on your account.
tk11 provides deposit limits, session timers, and self-exclusion tools. Players who show signs of problem gambling may have restrictions applied to their account. Gaming on tk11 is for entertainment — if it stops being that, use our responsible gaming tools.
Important: By registering an account or using any part of the tk11 platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree, please do not use tk11.
These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and tk11 ("the Platform", "we", "us"). By accessing tk11 at tk11.asia, creating an account, making a deposit, or placing any bet or wager, you confirm that you have read these Terms in full and agree to be bound by them.
These Terms apply to all services offered on tk11, including but not limited to: online slots, crash games, live casino, sports betting, and any promotional offers or bonuses. They apply regardless of whether you access tk11 through a web browser or the tk11 mobile app.
tk11 reserves the right to update these Terms at any time. When we make material changes, we will notify registered players via email or an in-platform notification. Continued use of tk11 after any update constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically for changes.
To register and use tk11, you must meet all of the following eligibility requirements:
Age Verification: tk11 will request identity verification documents before processing any withdrawal. If age verification fails, the account will be closed and any balance may be forfeited. We take underage gambling seriously and report suspected cases to relevant authorities.
Each player is permitted to hold one account only on tk11. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited and will result in all associated accounts being closed and balances forfeited.
When registering your tk11 account, you must provide accurate, complete, and up-to-date information including your full legal name, date of birth, and a valid contact method. You must update your account information promptly if any details change.
You are solely responsible for maintaining the confidentiality of your tk11 username and password. You must not share your login credentials with any other person. Any activity that occurs under your account is your responsibility, whether or not you authorised it. If you suspect unauthorised access to your tk11 account, contact our support team immediately.
tk11 recommends enabling two-factor authentication (2FA) on your account. This adds a second verification step at login and significantly reduces the risk of unauthorised access. You can enable 2FA in your account security settings.
tk11 reserves the right to request identity verification documents at any time, including but not limited to: a government-issued photo ID, proof of address, and proof of payment method ownership. Failure to provide requested documents within a reasonable timeframe may result in account suspension.
tk11 accepts deposits in Bangladeshi Taka (BDT) via the following payment methods: bKash, Nagad, and Rocket. All deposits must be made from a payment account registered in your own name. Deposits from third-party accounts are not accepted and will be returned where possible, or held pending investigation.
Deposits are credited to your tk11 wallet instantly upon confirmation from the payment provider. Minimum deposit amounts and any applicable processing fees are displayed at the time of deposit. tk11 does not charge deposit fees, but your payment provider may apply their own charges.
If a deposit does not appear in your tk11 wallet within 10 minutes of a confirmed transfer, contact our support team with your transaction reference number. Do not attempt to make a second deposit for the same amount before the first has been resolved, as this may result in a duplicate charge.
Deposit Responsibility: Once funds are deposited into your tk11 account, they are available for gameplay immediately. tk11 is not responsible for deposits made in error. Please double-check the deposit amount before confirming any transaction.
Withdrawal requests on tk11 are processed within 15 minutes on average. Withdrawals are paid out in BDT to the same payment method used for your most recent deposit, or to a verified payment method registered in your name.
Before your first withdrawal, tk11 will require identity verification. You will be asked to submit a copy of a valid government-issued photo ID and proof that the payment method belongs to you. This is a one-time process and is required to comply with anti-money laundering regulations.
Tip: Complete your identity verification as soon as you register your tk11 account — don't wait until your first withdrawal request. Verified accounts process withdrawals faster with no additional document checks required.
tk11 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms stated at the time the offer is presented, including wagering requirements, eligible games, minimum deposit amounts, and expiry dates.
General bonus rules that apply across all tk11 promotions unless otherwise stated:
Bonus Abuse: Creating multiple accounts to claim the same bonus, using automated software to meet wagering requirements, or any other form of bonus exploitation will result in immediate account closure and forfeiture of all balances including real-money funds.
All games available on tk11 operate according to their individual game rules, which are accessible within each game. In the event of a conflict between a game's individual rules and these Terms, these Terms take precedence.
tk11 uses certified Random Number Generator (RNG) technology for all slot and table games. Return-to-Player (RTP) percentages are published in the game information panel for each title. Sports betting odds are set by an independent pricing engine and are subject to change up until the moment a bet is confirmed.
The following actions are strictly prohibited on tk11. Engaging in any of these activities will result in immediate account suspension, investigation, and potential permanent closure with forfeiture of balance:
tk11 actively monitors for prohibited conduct using automated detection systems and manual review. Suspected cases of fraud or money laundering are reported to relevant financial authorities. Cooperation with law enforcement is mandatory where legally required.
tk11 reserves the right to suspend or permanently close any account at its discretion, with or without prior notice, in the following circumstances:
Where an account is closed due to a Terms violation, any remaining balance may be forfeited. Where an account is closed for reasons unrelated to a violation — such as inactivity or player request — any verified real-money balance will be returned to the player's registered payment method after identity verification is completed.
Players who wish to close their tk11 account voluntarily can do so by contacting our support team at [email protected]. Requests are processed within 24 hours.
tk11 is committed to promoting responsible gaming. We provide the following tools directly within your account settings, available at any time:
Once a self-exclusion is activated, it cannot be reversed during the exclusion period. tk11 will make reasonable efforts to prevent excluded players from accessing the platform, but cannot guarantee prevention of access through all possible means.
If you are concerned about your gaming habits or those of someone you know, visit our Responsible Gaming page for detailed guidance, self-assessment tools, and support resources.
tk11 collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering a tk11 account, you consent to the collection and use of your personal data as described in the Privacy Policy.
tk11 will never sell your personal data to third parties for marketing purposes. Data is shared only where required for payment processing, identity verification, fraud prevention, or legal compliance. All data is stored securely using industry-standard encryption.
To the maximum extent permitted by applicable law, tk11 shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to: loss of winnings due to technical faults, loss of data, or interruption of service.
tk11's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.
tk11 does not guarantee uninterrupted access to the platform. Scheduled maintenance, technical issues, or circumstances beyond our control may result in temporary unavailability. We will make reasonable efforts to minimise downtime and notify players in advance of scheduled maintenance.
tk11 may update these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. For material changes that significantly affect player rights or obligations, tk11 will provide at least 7 days' advance notice via email or in-platform notification before the changes take effect.
Your continued use of tk11 after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using tk11 and contact our support team to close your account and withdraw any remaining balance.
If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the tk11 support team:
For formal complaints, please email [email protected] with the subject line "Formal Complaint" and include your account username, a description of the issue, and any relevant transaction references. tk11 will acknowledge formal complaints within 24 hours and aim to resolve them within 5 business days.
For questions about responsible gaming tools, account limits, or self-exclusion, our support team is available around the clock and will never judge you for asking. Your wellbeing matters more to us than your deposit history.
Now that you know the rules, you're ready to play. Join over 500,000 players in Bangladesh on tk11 — fair games, instant BDT payouts, and a platform that was built for you.
Secure & encrypted | 18+ only | Terms apply